Last updated: 14-10-2025.

We collect the following personal data:

• Personal identification information: Name, email address, and telephone number when you contact us via a form or email.
• Technical data: Internet Protocol (IP) address, browser type and version, and other technology on the devices you use to access this website. This information is collected automatically by our website hosting provider.
• Usage data: Information about your visit, such as the pages you viewed and the time spent on each page, is collected via cookies.

You directly provide us with most of the data we collect. We collect data and process data when you:

• Use or view our website via your browser’s cookies.
• Contact us directly through a contact form, email, or telephone.

We collect your data so that we can:

• Respond to your enquiries: We use the personal identification information you provide to answer your questions and manage our communication with you.
• Operate and improve our website: We use technical and usage data for our legitimate business interests, including analysing how visitors use our site to improve its design and performance.

Under UK GDPR, we must have a lawful basis to process your personal data. We rely on the following:

• Legitimate Interests: We have a legitimate interest in processing your data to manage our business and improve our services, as long as your interests and fundamental rights do not override ours.
• Consent: If you opt-in to marketing communications, we process your data based on your specific consent, which you can withdraw at any time.

We store your data securely on our servers located in the UK. We have put in place appropriate technical and organisational measures to prevent your personal data from being accidentally lost, used, altered, or accessed in an unauthorised way.

We retain your personal data only for as long as is necessary for the purposes for which we collected it. For example, we will retain your enquiry information for 6 months after your query has been resolved, or for as long as required by law.

Under the UK GDPR, you have several rights regarding your personal data. These include the right to be informed, the right of access (which may incur a small fee), the right to rectification, erasure, restriction of processing, objection to processing, and data portability.

If you wish to exercise these rights, please contact us in writing via info@deconcept.uk.
We have one month to respond to your request.

Cookies are small text files placed on your device to collect data like internet log information and visitor behaviour. They help us improve your website experience and understand how our site is used. More information about cookies can be found at AllAboutCookies.org.

You can adjust your browser settings to decline cookies,
but this may affect the functionality of our website.

We may share your data with trusted third parties who help us operate our website and business, such as our website hosting provider and analytics services like Google Analytics.

These parties are required to keep your information confidential
and comply with data protection laws.

If you have concerns about how your personal data has been handled, you have the right to complain to the ICO. You can contact the ICO Helpline at 0303 123 1113 or visit their website at https://www.ico.org.uk.

For any questions about our privacy policy, the data we hold on you, or to exercise your data protection rights, please contact us:

• Email: info@deconcept.uk

We may update this privacy policy periodically. Any changes will be posted on this page. This policy was last updated on October 14th 2025